Shipping & Returns
We believe that all small animals deserve healthy and high quality treats, regardless of geographical location. Therefore, we are committed to free delivery on all orders, no minimum required. However, because we are a small business ran by two full-time students, the standard shipping option will be untracked to keep our products affordable to everyone. We are not responsible for any lost or damaged packages and will not replace or refund any lost or damaged products.
Below is an estimated shipping timeline to give you an idea of what to expect:
- Canada: 3-5 business days
- United States: 7-14 business days
We also offer a tracked shipping option at an additional cost.
Return & Exchange Policy
We do not accept returns or exchanges at the moment. However, we are working to change this in the future.